Privacy Policy
Your privacy and confidentiality are paramount. ZAKWAN™ PERFUMES maintains the highest standards of data governance and cryptographic security.
Absolute Confidentiality & Regulatory Framework
ZAKWAN™ PERFUMES (also referred to as “Zakwan”, “Website”, or “We”) is completely committed to safeguarding your privacy and upholding the confidentiality of any personal information received from you (“Customer” or “User”). We strictly adhere to data protection statutes established under Indian jurisprudence, and this Privacy Policy is published in strict compliance with:
- Section 43A of the Information Technology Act, 2000;
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This policy explains what information is collected, how it is secured, and under what circumstances it is processed. By accessing or using our storefront, you consent to the terms delineated herein.
Your Explicit Consent
By accessing this website (www.zakwanperfumes.com) and providing information for purchasing fragrances, bespoke flacons, or atelier services, you agree to be bound by the terms of this Privacy Policy.
As part of providing our olfactory curation services, we dispatch transactional communications including order confirmations, dispatch updates, tracking details, and digital tax invoices via automated email, SMS, and WhatsApp alerts. You agree to receive transactional and operational communications regarding order verification and address validation.
When you opt-in to our private client ledger or newsletters, we periodically send announcements regarding limited edition private reserves, discovery sets, and atelier exhibitions. You may opt out of marketing communications at any point through the unsubscribe link in our newsletters or by contacting our Concierge Desk.
Information We Collect
We collect information necessary to fulfill your orders with precision and elegance:
- Personal Demographics: Name, delivery address, billing address, contact phone number, and email address provided during checkout or account registration.
- Technical & Telemetry Data: IP address, operating system, browser engine, timezone, and device identifiers automatically received through standard web protocol handshakes.
- Navigation & Sillage Analytics: Pages visited, product discovery clickstreams, dwell time, and interaction metrics used exclusively to optimize user experience.
How We Use Your Information
Your personally identifiable information is used exclusively for legitimate operational purposes:
Information Sharing & Third-Party Partners
We do not sell, rent, monetize, or trade your personally identifiable information with any third party for commercial or advertising purposes.
To process your acquisitions, we transmit tokenized, encrypted transaction data to PCI-DSS certified payment gateways (such as Razorpay) and logistics networks (such as Shiprocket, Delhivery, Bluedart). Through your use of our platform, you consent to this essential operational data transmission.
256-Bit Cryptographic Security & Cookies
ZAKWAN™ PERFUMES employs enterprise-grade 256-bit Secure Sockets Layer (SSL) encryption for all customer transmissions. Payment details and sensitive tokens are processed in isolated encrypted vaults.
We utilize session and preference cookies to maintain your shopping bag, authenticate active sessions, and preserve catalog filters. You retain the choice to decline non-essential cookies via browser settings, though doing so may impact checkout functionality.
Data Retention & Right to Deletion
We retain user records only for the period necessary to fulfill service warranties and statutory tax accounting requirements. You possess the right to inspect, update, or request permanent deletion of your profile data.
To execute a data deletion request, contact our Concierge at zakwanperfumesindia@gmail.com. Requests are verified and completed within reasonable legal timeframes.
Grievance Officer & Statutory Redressal
In accordance with the Information Technology Act, 2000 and rules made thereunder, the designated Grievance Officer details are published below:
Brand: ZAKWAN™ PERFUMES
ZAKWAN PERFUMES
Modern Market, Mumbai – 400003.